Privacy Policy

At Six Grams, we believe your privacy is a fundamental right. This policy explains how we collect, use, and protect your personal information.

Last Updated: August 28, 2026 Reading Time: ~8 min
01

Introduction

Welcome to Six Grams ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use our Service.

Transparency First: We believe in being transparent about what data we collect and why. This policy is written in plain language to ensure you understand your rights.
02

Information We Collect

To provide our coupon, package, and merchant services, we collect the following types of information:

A. Personal Information

When you register or use the Service, we may collect:

Full Name
Email Address
Phone / WhatsApp Number
User Role
Branch Code / Merchant ID
City / Location

B. Transaction and Usage Data

  • Package purchase history and wallet balances.
  • Coupon redemption history (including branch location, date, and time of redemption).
  • App interactions, navigation patterns, and feature usage.
  • Search queries and filter preferences.

C. Device and Location Data

Device Information

Device model, operating system, browser type, and unique device identifiers.

Location Data

If you use the "Near Me" feature, we may collect approximate location data to show you nearby merchant branches.

03

How We Use Your Information

We use the collected data strictly to:

Account Management

Create and manage your user account, verify your identity and email address.

Package Processing

Process package purchases and track available coupon quantities in your wallet.

Coupon Redemption

Facilitate secure coupon redemptions at merchant branches using branch verification codes.

Customer Support

Provide customer support and communicate important app updates and policy changes.

Fraud Prevention

Prevent fraud, unauthorized redemptions, and ensure platform security.

Service Improvement

Analyze usage patterns to improve our services and user experience.

04

Third-Party Services

We use trusted third-party services to power our Service. These services have their own privacy policies and we encourage you to review them:

Google Firebase

Used for secure authentication, real-time database storage, crash reporting, and analytics.

View Privacy Policy

Google Play Services

Required for core Android functionalities and push notifications.

View Privacy Policy
Important: These third-party services may collect data according to their own privacy policies. We carefully select partners who maintain high standards of data protection.
05

Data Security

We implement industry-standard security measures to protect your personal data and transaction history:

Encrypted Connections

All data transmitted between your device and our servers is encrypted using SSL/TLS.

Secure Authentication

Firebase Authentication with secure password hashing and session management.

Database Protection

Strict Firebase security rules ensure only authorized access to your data.

Limited Access

Only authorized personnel have access to personal data, and only when necessary.

Please Note: While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
06

Data Retention & Deletion

We retain your personal data only as long as necessary to provide our services and fulfill the purposes outlined in this policy.

Your Right to Deletion

You have the right to request the deletion of your account and associated personal data at any time.

1 Email us at support@sixgrams.com
2 Use the subject line: "Account Deletion Request"
3 We will process your request within 30 days
Data Portability: Before deletion, you can request a copy of your personal data in a commonly used format.
07

Children's Privacy

Not for Children Under 13

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child without parental consent, we will take immediate steps to delete it.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@sixgrams.com.

08

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Notification

We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Email Alert

For significant changes, we may also send you an email notification.

Regular Review

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

09

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to reach out:

Thank you for trusting Six Grams with your personal information. We are committed to protecting your privacy and providing a secure, enjoyable experience.